Help Center - Frequently Asked Questions
New around here? Start with the basics. If you have additional questions, start a chat on the lower right of the screen or send us a message.
What is a Domoscore?
The Domoscore evaluates the condition of a home. It looks at the condition and remaining life of multiple features within multiple areas of a home. It generates a single number and a detailed report of the condition of each feature in the home so you know how each item contributes to the overall score. Think of it as a credit score for your home that ranges between 0 and 10,000. In general, Domoscores above 8,000 indicate a property is in great condition. In contrast, properties with scores below 3,000 are often in significant need of repair.
How Does a Domoscore work?
There are three steps:
Step 1: Search for a property address. Once on the property’s page, tap the blue "Get Domoscore" button. Once logged in, you’ll begin the Domoscore Wizard in step 2.
Step 2: Answer 22 questions that cover each area of your home. It only takes about 10 minutes. This provides enough information to generate an overall score and reveal different areas of the home you should focus on to improve your score. At this point, there are a lot of details about your home, but not each feature is scored yet. Step 3 is when you rate each feature of your home if you’re the owner.
Step 3: If you’re the owner, each area can be scored in more detail. On the property page, under the summary charts, you can view details of each area. You can also select which additional features are in that area, give each feature a condition rating, and specify its age. You can score your whole house, or only the areas of interest to you. Scoring a whole house typically takes a couple hours.
How much does a Domoscore cost?
It’s free to create as many Domoscores as you want. The only cost is time, which is about 10 minutes to get a summary score and a couple hours to create a fully detailed report.
How do I improve my Domoscore?
The quick answer is care, attention and understanding. For most people, their home is their greatest investment. Whether you own real estate for your personal residence or as an investment – the relationship you have with your property, and the care and attention you give the property will directly affect its condition and ultimately the Domoscore.
Once you create a Domoscore for your property, you’ll have an analysis of your home and an ordered list of items to repair. The review is not a substitute for a professional inspection; both are important.
What if I don’t want my Domoscore details public?
We understand that not everybody wants all their home’s details available to the public. On your profile, you can control your privacy settings. For properties you own, you can choose if the details are public or private. For properties you don’t own, the Domoscore is always private.
What is Majordomo Contacts?
Majordomo Contacts is a smart contact list of home service professionals in your area who were endorsed by other local professionals. It's like Pandora for home service professionals. We’re still in the early stages of rolling out new features, so give us your feedback using the chat icon in the lower right corner to influence the direction of Majordomo Contacts.
Currently we're in Oregon's Linn-Benton County. If you're outside that area and would like help finding a service professional, contact us on Majordomo's Concierge and we'll help you - no matter where you live.
How Are Home Service Professionals Vetted?
We review all home service professionals submitted to Majordomo Contacts in an effort to determine whether they are reliable, trustworthy, and properly licensed. We review every professional based on a set of technical, referral, and geographical criteria.
Researching and Hiring Home Professionals and Contractors
One of the hardest parts of any home project is knowing what professional to hire. Whether you need to fix a gutter that’s not draining right, or add a master suite to your starter home, how do you find the right professional for the job? Do you need more than one? How do you know if they’re trustworthy? Many homeowners have these questions. Learn how to research and hire home professionals (5-7 minute read)
Quick tips to Researching and Hiring Home Professionals and Contractors
We want to help homeowners become the best “head steward of a household” possible. A big part of that responsibility includes maintaining and improving a home, which means knowing when and how to hire the right home professionals. Majordomo Contacts helps connect homeowners with contractors, but how do you decide which professional is right for you? Here are 10 quick tips (3 minute read) to guide you through the decision process.
What is Majordomo's Concierge?
Let Majordomo's Concierge find a home professional for you. If you're looking to finish some home to-dos or kick off a dream project, but either can't find the right professional or don't have the time to do the research - let us help. To get started, fill out our online form with details about the project and we'll get in touch to help find the right professional.
Majordomo app available for download
Download the mobile app to get Majordomo and your home's Domoscore on your mobile device. Download from your dashboard while logged in.
Additional questions? Contact us or Start a chat in the lower right corner. We are all about better relationships.